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Premier Smart

START GUIDE

Get Ready

  •  Know your Wi-Fi network and password

  •  Make sure your mobile device is running iOS 8 or higher or Android 4.1× or higher

  •  Make sure you’re connecting to a 2.4GHz Wi-Fi network (Device cannot connect to 5GHz networks)

  • Connect your phone to the same Wi-Fi network you wish to connect the device to

 

First time using any Premier Smart Device:

 

1.   Download “Premier Smart” from App Store or Google Play

      

  1. Register a new account with your email address

  2. Enter verification code sent to your email

  3. Create a password

  4. Create Family (Location) and rooms > Press “Done” top corner

To continue. Click below for the user manual for the device you are installing.

PlugPlug

bulbBulb

CameraCamera

Frequently Asked Questions

1. Can I share with family and friends?

Yes, you can share your Devices with family and friends who will have access to view the Device and control your bulbs, plugs, and other Premier devices. In the Premier app, press the Profile button and click on the “Device Sharing” button, and you will be able to give or revoke sharing permissions. In order to share, the other user should already have downloaded the Premier app and registered a new account.

2. Can I group multiple Premier devices together?

Yes, you can group multiple devices of the same type together, by room, location, or however else you want. The same devices can be in multiple groups. For example, create a group for “Bedroom” and another group for “Entire House”, and your Bedroom lights can be included in both groups. From your main device list, click on one of the devices you want to group, press the “žžž ” button on the top right for advanced settings, and click Create Group. You’ll then be able to choose which devices you’d like to group together and will be able to rename them.

3. How Many Devices Can I Control?

Premier’s app can control an unlimited number of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router.

5. My Premier device has a funny name. How do I rename it?

From your main device list, click on one of the devices you want to rename, press the “žžž ” button on the top right for advanced settings, and click

Modify Device Name. You’ll then be able to choose a more familiar name.

6. The device appears offline or unreachable, what should I do?

Make sure your Wi-Fi router is online and in range. Make sure you have the latest functionality by clicking “Check for firmware update” in your device settings.

7. What’s the Wireless Range?

The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.

8. If my Wi-Fi/Internet goes down, will Premier still work?

Premier products need to be connected to Wi-Fi in order to use them remotely.

 

Troubleshooting

·    Cannot connect to your Wi-Fi network.

o    Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the

o    Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

o   Wi-Fi network is 2.4GHz (not compatible with 5GHz Wi-Fi networks)

System Requirements

  • Mobile device running iOS® 8 or higher or Android™ 4.1x or higher
  • Existing 2.4GHz Wi-Fi Network

Warranty Information

Call Us:
Support line call (866)-446-4327

Mailing Address:
Premier Accessory Group
305 Clearview Avenue
Edison, NJ 08837